1. What kind of products do you sell at FamilyFurryTails?
We offer a wide range of pet products, including toys, grooming supplies, bedding, carriers, and accessories for dogs, cats, and other pets. All our products are carefully selected to ensure they meet the needs of both pets and their owners.

2. Do you offer international shipping?
At the moment, we currently ship only within the United States. We aim to ensure that all orders are delivered quickly and securely.

3. How long does shipping take?
Shipping times typically range from 3–7 business days, depending on your location. Once your order is shipped, you’ll receive a tracking number so you can keep an eye on its progress.

4. What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with a product, you may return it within 30 days of receiving it. Please ensure that the item is in its original condition and packaging. For more information on returns, feel free to contact our customer service team.

5. How do I track my order?
Once your order has been shipped, you will receive an email with tracking details. You can use this information to monitor the status of your package.

6. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options to ensure your shopping experience is convenient and safe.

7. Are your pet products safe?
Absolutely! We prioritize safety and quality in all the products we sell. Our toys, grooming supplies, and accessories are made from pet-friendly materials to ensure your pets’ well-being.

8. How can I contact customer support?
If you have any questions or concerns, feel free to reach out to us at familyfurrytails@gmail.com or fill out the contact form on our website. Our customer service team is here to help!

9. Can I change or cancel my order after it’s been placed?
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed, we may not be able to make changes, but we’ll do our best to accommodate your request.

10. Do you offer discounts or promotions?
Yes! We regularly offer special promotions and discounts for our customers. Sign up for our newsletter to stay updated on our latest deals and offers.